FAQs
Products
We recommend to take our magnesium capsules three times a day, ideally with meals to enhance absorption.
All MeoNutrition supplements are intended for use by healthy adults over 18 years old. We recommend that all customers consult their medical physician before use if they are regularly taking any prescription or over-the-counter medications, or are being treated for any medical condition.
Our Products are not intended to diagnose, treat, cure, or prevent any disease.
The FDA (US Federal Food and Drug Agency) has issued GMP (Good Manufacturing Processes) requirements for the methods, facilities, and controls used in manufacturing, processing, and packaging. These regulations make sure that a product is safe for use, and that it contains the ingredients and potency as stated on the label.
These regulations are not accredited to a product, but rather to the facilities that produce them. All MeoNutrition products are manufactured in facilities that adhere to all GMP requirements in addition to other private certifying bodies.
Supports Deep & Restorative Sleep*
Research suggests that magnesium may promote healthy sleep by supporting the nervous and endocrine systems.
Promotes Healthy Heart Function*
Studies suggest magnesium may help maintain optimal blood pressure and blood lipid levels already within normal ranges, as well as keeping the heartbeat steady in healthy people, as a part of a heart-healthy diet.*
Optimizes Brain And Body Relaxation*
Multiple trials showcase the potential of magnesium to promote relaxation - both physically and mentally.*
Supports Normal Blood Sugar And Metabolism*
Magnesium is required for the function of over 300 enzymes in the body, many of which are involved in metabolism and blood sugar control.*
We recommend consulting with a healthcare professional before taking any supplements if you are pregnant or breastfeeding.
We offer a range of supplements, including vitamins, minerals, herbal extracts, and specialty blends designed to support various aspects of health and wellness.
Many of our products are made with natural ingredients. We aim to source high-quality, non-GMO, and organic ingredients whenever possible.
It depends on the specific supplements and your health goals.
We recommend consulting with a healthcare professional before starting any new supplement regimen, especially if you are taking other medications or have pre-existing medical conditions.
Store your supplements in a cool, dry place, away from direct sunlight and heat. Keep the containers tightly closed to maintain freshness.
Some of our supplements may contain allergens such as soy, dairy, or nuts. Please refer to the product label for detailed information on allergens.
Policies
You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected] Please include your order number and the reason for cancellation in your message.
Orders can only be canceled before they have been dispatched. If your order has already been shipped, please refer to our return policy for further instructions.
Lost packages
At MeoNutrition, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant details.
Damaged packages
We understand the disappointment of receiving a damaged package. In such instances, please report to our customer support team at [email protected] within 24 Hours of receiving the order and include photos of the damaged items or package.
We will review the provided documentation and, if necessary, arrange for a replacement or issue a refund.
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page.
Kindly check your SPAM folder if our email is not in your Inbox.
Click on the tracking number link or enter the tracking number into our tracking page.
Tracking information may not be immediately available after your order is placed. It can take up to 24 Hours for the number to become active in our system. If you don't see any updates right away, please be patient and check back later.
To start a return or exchange click here
Meo Nutrition™ stands behind every product we offer. We know that although a large majority of consumers love our products, others may not feel the same.
Please follow these steps to ensure a proper return and refund:
Step 1
You must return your order within 60 days of the date of your purchase.
Step 2
You must let Meo Nutrition™ know of your decision to return your order. you may write a notice on the package you are returning.
If you choose to inform us of your decision to return your order by writing a notice on the package, please make sure to include your first and last name and your order confirmation number in your written notice. Your order confirmation number can be found in the order confirmation email that was sent to you at the time of your original purchase.
Please Note: If you simply send the product package back without either calling us or writing a notice on the package informing us you want to cancel your order, you revoke your right to a refund.
Step 3
You must include inside your return package, all bottles that were purchased in the original order being requested for refund. All bottles, whether they were opened, fully used, or unopened, are required to be shipped back by you to our facility.
More Important Information About Meo Nutrition's Return Policy:
- All refunds exclude a return of any associated shipping costs. Customers are responsible for the cost of shipping on all returns.
- Customer refunds take between 14 to 21 business days to process, from the day we receive the product back to our facility.
- If any item appears to be purchased from an unauthorized seller, it will not be accepted and it will not qualify for a refund.
- Customers are liable for product until the returned package is received at our warehouse.
- Meo Nutrition™ is not responsible for any lost or stolen returns. The customer understands if we do not receive the returned package, we cannot issue a refund.
- Product bottles may only be returned as open or empty if adequate time has passed to consume the product as directed on the label. For example, we do not accept a refund request for a six-month supply of empty product bottles only two months after your order's purchase date.
You must return the product within the specified period of time, along with all original packaging, and a note containing your name, order number, and reason for return to.
Orders are typically shipped the same or following business day, depending on the time the order was taken. Once an order has processed, it can not be canceled or changed. No changes requested after the order has been placed are guaranteed. However, we will make our best efforts to make a modification if the order has not yet been processed.
If there is an error in your shipping address, please contact customer service immediately. Once an order has shipped we cannot be responsible for errors made by the customer in the shipping address.
You may cancel your Meo Nutrition™ subscription up to 5 days prior to your next scheduled subscription shipment by contacting Customer Support. Orders that have already been shipped or are scheduled to ship out within 5 days cannot be cancelled.
For Meo Nutrition Subscription returns and refunds, please adhere to our return and refund policy as listed above.
General Information
We ship Monday through Friday and most orders received by 11AM EST will ship that same day. If an order is received over the weekend, it will ship the following business day. Your tracking link will be generated and sent to you within 24 hours.
We offer free shipping to the USA on all orders.
Cutoff time 22:00 (GMT+01:00)
Order processing time 1-2 days (Mon-Fri)
Delivery time 4-8 days (Mon-Fri)
We use the following shipping parties
- USPS
- Fedex